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Google and salesforce.com - Like Peanut Butter and


Today, salesforce.com and Google announced a new toolkit to link Force.com applications to Google Apps. Now, Appirio already has five commercial applications that connect Google Apps and Salesforce.com. That's more than any other vendor, and three...
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BarCamp Africa


Last Saturday I attended BarCamp Africa, an event hosted at the Google Campus in Mountain View. BarCamp Africa brought people, institutions and enterprises interested in Africa - as a topic, an opportunity, or a place of action - together in one...
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Seven Deadly Customer-Survey Sins


Presented here, in abridged form is the list of things to avoid if you want to generate positive and useful results without ruining your relationship with your customer or worse yet, generating a wealth of data with no practical use or way of...
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Adobe and Salesforce - A Fine Blend of Art and Sci


Application development is a unique combination of art and science. Today’s announcement from Salesforce.com and Adobe introducing the free Adobe Developer Toolkit for Force.com is a good example - combining Adobe’s deep understanding of design with...
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Web Help Desk, Sitel's New Standard


The news as of the first coffee this morning, and the music is as classic as classic rock gets -- The Rolling Stones' Sticky Fingers, pure solid 24-karat rolled gold: ArrivedOK, a product described as a "personal flight arrival tracker and arrival...
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Cost Cutting at Google: No Gifts for AdSense Publi


Google is extremely serious about cutting costs in times of recession. They have reduced the hours of its free cafeteria service of employees, scaled back their holiday celebrations and also cancelled the annual Christmas gifts for AdSense...
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